Privacy Policy

1. Introduction

Welcome to EveronGrid (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share your personal data when you visit our website, purchase our NMC or LFP battery solutions, request custom engineering quotes, or utilize our support channels.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, business email address, phone number, and physical billing/shipping address.
• Order & Engineering Details: Specifications of electric vehicles (EVs), renewable energy arrays, custom enclosures, and configuration requirements for battery orders.
• Telemetry Data (if applicable): Operating data from smart Battery Management Systems (BMS) connected via wireless networks to optimize performance and safety parameters.

3. How We Use Your Information

We process your data for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations. This includes:

• Processing, billing, and shipping your battery purchases and custom builds.
• Sending critical safety notifications, battery recall alerts, and technical advisories.
• Improving our BMS software features and optimizing battery chemistry lifetimes based on aggregated usage telemetry.
• Responding to customer support, warranty claims, and service network requests.

4. Data Storage & Safety

We implement appropriate technical and organizational security measures designed to protect the security of any personal and industrial specifications we process. We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by industrial safety or tax laws.

5. Your Rights & Choices

Depending on your location, you may have rights regarding access, deletion, and restriction of your personal data. You may contact us at privacy@everongrid.com at any time to submit data inquiries or withdraw consent for non-essential data telemetry.

6. Policy Templates & Future Changes

Template Notice: This privacy document is a general template placeholder configured for EveronGrid’s current battery and sales pipelines. It must be finalized with direct input from legal counsel to align with local jurisdictional regulations (e.g., GDPR, CCPA) prior to production deployment.